HOSHIN KANRI IN HIGHER EDUCATION
Hoshin (Direction) Kanri (Execution) is built on a foundation of scientific thinking and embraces the key pillars of Lean:
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Continuous Improvement
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Respect for People
Hoshin Kanri employs the PDCA cycle across three key phases:
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Strategy Development, i.e., Define “true north” for the HE institution
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Strategy Deployment, i.e., Deploy the multi-year strategy/ annual plan
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Strategy Management, i.e., Monitor, adjust, and improve the strategic planning process
Hoshin Kanri engages employees (all levels & functions) to develop, endorse, & commit to the
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Multi-year strategic objectives of the institution
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Successive annual plans focused on select strategic objectives of the institution
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Alignment of their own/team goals, projects, and actions (GPA) with the institution’s high-level annual objectives
Why Strategy Development, Deployment, and Management Fails in Higher education
Potential Root Causes of Failure:
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Poor communication of strategic objectives
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Poor follow through on strategic objectives
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Employee/Team goals not aligned with strategic objectives
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Limited review of annual Goals/Projects/Actions (G/P/A)
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Lack of means to execute strategy and implement improvements
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Underinvestment in strategy deployment; even less investment in strategy management
Countermeasure: hoshin kanri