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William "Bill" Balzer, Author of Lean Higher Education
bill balzer, ph.d.
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Bill Balzer has over 35 years of experience in higher education. He is an emeritus professor of industrial-organizational psychology at Bowling Green State University, where he most recently held an administrative appointment as Vice President for Faculty Affairs and Strategic Initiatives. He has served in a number of leadership roles at the university including program director of the nationally ranked doctoral program in IO psychology, chair of the department of psychology, and Dean of BGSU Firelands College. Bill received his Ph.D. in industrial-organizational psychology from New York University. He was previously a Fellow of the American Council on Education, and spent his fellowship year working in the office of the president at Wayne State University.

Bill has participated in numerous university initiatives to improve university processes and effectiveness, and advises colleges and universities contemplating the adoption of Lean. His research interests include understanding and improving the application of Lean principles and practices in higher education, expanding the contributions of IO psychology to the understanding, application, and evaluation of Lean, and measuring and improving job attitudes and performance. He has consulted with profit and non-profit organizations including Owens-Illinois, Citibank, Pennsylvania State Police, Merrill Lynch & Company, and Procter & Gamble. 

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