LEAN HIGHER EDUCATION
Colleges and universities are facing disruptive challenges requiring change including:
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Eroding financial support , pushback on tuition costs, and calls for greater accountability
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Perceptions that HE's labor-intensive processes are inefficient and ineffective
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Unprecedented competition and changes in the design and delivery of higher educatio
The application of LHE has successfully overcome these challenges by:
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Establishing a problem-solving framework and management system to support the execution of an institution’s strategy
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Helping institutions fundamentally rethink how they respond to the needs and expectations of those served by higher education.
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Providing a leadership and operational management system for guiding the institution forward
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Embedding LHE principles and practices in the culture of the institution
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Engaging all members of the academic community to actively improve the efficiency and effectiveness of core activities and processes
LHE has improved many HE activities and processes including:
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Business and finance processes (e.g., faculty & hiring, facilities management, information technology support)
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Academic support processes (e.g., recruitment & admissions, registration, student advising)
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Academic processes (e.g., teaching and learning, course approval, academic program review)
LHE can establish a comprehensive and long-term framework to achieve student, institutional, and societal goals
Key Features of Lean Higher Education
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LHE is a comprehensive approach to institutional change and improvement that transforms the work experiences of all employees
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LHE respects and balances the needs of the institution with those of its employees
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LHE offers a practical framework with supporting tools that support relentless continuous improvement
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LHE favors implementing solutions quickly
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The successful implementation of LHE is supported by research